Order Cancellation or Modification
Orders can be cancelled or modified only prior to shipping. We are generally flexible with swapping parts in orders, provided the corrected part is in stock. Cancellations and modifications can be done with no restocking fee. Refunds/additional charges will apply when modifications increase or decrease the total order value.
Refunds and returns are available for incorrectly shipped product ONLY. It is the buyer's responsibility to ensure their order is correct prior to checkout and that the parts they order are correct for their respective applications. Shipping insurance is available via Route and USPS priority mail. Lost or damaged shipments will be given a claim number to contact either of these entities.
Most orders will be mailed within 1 business day, though processing times may be longer during times of high order volume. All shipments will have tracking numbers provided at the time of shipping.
Shipping costs are calculated by size and weight of your order and are shipped via USPS. We offer both first class and priority options.
International shipping restrictions apply. See the USPS site below for a list of countries currently unavailable for shipping.
Order addresses come directly from information supplied at the time of checkout. Accuracy of this information is the responsibility of the customer. Orders returned due to incomplete addresses or otherwise undeliverable status may be subject to an additional charge for shipping.
In the event of an order error (i.e. incorrect quantities or incorrect parts sent), we must receive notice within 30 days of your order delivery. Upon notification, we will verify our stock for discrepancies. If you claim is valid, and we have physical inventory to send, corrected parts/quantities will ship out within 1-2 business days. If your claim is valid and we do not have physical inventory, you will be issued a refund for the missing/incorrect part plus applicable tax.